Frequently asked questions

The route runs on public DEX and bridge contracts, and we never hold funds beyond the minutes of a route. Rules differ by country, so check yours and read the terms.

You see every hop, fee and network cost before you send, every step has a public transaction hash, and wallet mode lets you sign each hop yourself.

Your funds only pass through DEXes and bridges, never an exchange account that could freeze them. For large amounts, start with a small test swap or use wallet mode.

Every swap gets its own tracking page. Bookmark it, or add an email and the link comes to your inbox. Nothing else is needed.

There is no account to verify. We only need a destination address, a refund address and, if you want, an email for the tracking link.

A small route fee that is already inside the quote you see. Network costs go to the blockchains, not to us, and are shown on their own line.

Ticket: send to one address and we run the route for you. Wallet: connect with WalletConnect and sign each hop yourself, so funds never touch us.

When no single pool connects two tokens, the route chains swaps and bridges. You see every hop, its network and its cost before you send.

Pick the token and network your local exchange accepts, most often USDT on TRC20 or BTC. Check their deposit page before you choose the destination.

A DEX swaps tokens through a public smart contract instead of a company. A bridge moves value from one blockchain to another. Routes combine both.

Most routes finish in minutes, but a bridge can take longer on a busy network. Keep the progress page open. If a step passes its usual time, support is alerted.

Slippage is how much the price can move while the swap runs. 1% is the usual safe setting.

What the blockchain itself charges to move the funds, separate from the route fee. It is listed on its own line on the quote.

Optional. It fills destination and refund, or lets you sign each hop in your wallet. It is not creating an account.

Nothing happens before you send. After you send, the route has started. A return only happens to the refund address if the route fails.

The route stops and the funds go to your refund address. Network costs already paid cannot be returned. The progress page shows the refund transaction.

A different amount is re-quoted or refunded. A wrong token or network may not be recoverable, so check both before you send.

If the route fails, the amount returns here. It must be on the same network you send from.

We send the tracking link. This is not a login.

Prices move every few seconds. The quote refreshes until you confirm, then the rate is held for a short window while your deposit arrives.